Try this quick quiz: you run your own car rental business and decide you can increase profits by lying to customers, telling them they have damaged the vehicles they have rented and then charging them to fix them.
When Constable Plod found out, would you expect to: 1) go to jail; 2) cop a big fine; 3) both of the above; or 4) be told to sit in the naughty corner for a day and do better in the future.
The correct answer for you is three but, as this is Australia and the company is a big multinational, the correct answer for it is four.
According to the court enforceable undertaking published on the Australian Competition & Consumer Commission's website, "from at least November 2013 to August 2015, Hertz incorrectly made representations to some of its customers that: the vehicle the customer hired from Hertz had sustained damage during the customers' rental period when, in fact, the damage was pre-existing and not caused during the customer's rental period".
But wait, there's more: the ACCC has been chasing Europcar since 2014 alleging that this car rental company "engaged in misleading or deceptive conduct and made false or misleading representations on its website".
Volkswagen has admitted 11 million of its vehicles were equipped with software used to cheat on emission tests. Last year in the US more than 100 million cars were recalled. That's almost one in every two cars on American roads.

